Pennyroyal Farm Otway Preserves

Quality Preserves Made in Geelong
by Otway Preserves

Frequently Asked Questions

Where are Otway Preserves manufactured?

Otway Preserves are made on a small farm in Fyansford, just outside Geelong, Victoria, Australia.

How are the Preserves made?

All Otway preserves are handmade in small batches to maximize and maintain the best possible flavor and nutritional value.

Where do we get our fruit and vegetables from?

Our fruit/vegetables is either grown here on our farm or purchased from local farmers/distributors in Australia. Our Company is very focused on home grown produce and supporting our local farmers here in Australia.

Why we make preserves and not jam?

We make preserves because we only use whole fruits in our recipes. This ensures a chunkier and more flavorsome product. All our Preserves have pieces of real fruit which provide a tastier fruitier product full of flavor. Jams are generally made from puree or crushed fruit.

Are our Otway Spreads 100% Natural?

Yes, we only use 100% natural ingredients. No preservatives, colors, additives and definitely no corn syrup are ever used.

What is Pectin?

Pectin is a naturally occurring substance found in most fruit. It is a soluble fibre and the latest research has shown Pectin to offer a large number of health benefits.

Are Otway Preserves Gluten Free?

YES! As confirmed by all our suppliers the ingredients used to make our preserves are all Gluten Free.

What is the shelf life of our preserves?

The use by date on our preserves is 2 years from manufacture. Once opened we recommend that the preserves be refrigerated. Due to different fridge temperatures and a variety of storage options it is impossible for us to guarantee our preserves for a specified period of time AFTER they are opened. We can however advise that by storing an open jar with the cap tightly closed in your refrigerator, our preserves should last for several weeks without a problem.

Is your personal information kept confidential?

All personal details received from our customers are 100% confidential and will always remain this way. We do not buy or sell our customers information. All information received is treated in the strictest confidence to protect their privacy. Our e-mail newsletter is used to communicate new product availability, promotions and discounts. If a user requests to receive communications from The Otway Preserves Company (newsletters or company updates, for example) they only need to provide a valid e-mail address. Real names need not be used to request newsletters.

Where can I purchase a specific product? Can I order product direct from the Company?

The Otway range can be found in many good stores. Please feel free to email us for a store located close to you. Alternatively you can order all of our products online.

  1. Shop Online: You can order virtually any combination of flavors you desire from our Online Store.
  2. Shop Your Local Store: Use Store Finder to find your favorite products in a store near you.

I have a suggestion or idea for a new product, recipe or promotion. How can I let you know?

Please submit all ideas and information via email in our Contact Us section or by writing to: Otway Preserves 310 Hamilton Highway, Fyansford, Vic, Australia 3221

Can’t Find Your Answer?

We love what we do, and want to help you get the information you’re looking for. If you can’t find the answer to your question on this page, please visit our Contact Us section.